Privacy & Policy

Nutty's Den Privacy Policy

PetMania Pvt Ltd. operates the website www.nuttysden.com, which provides pet food and other pet care products online. The registered address of PetMania Pvt Ltd. is Nutty’s Den, 9 Khatau Building, Dr. SS Rao Road, Parel, Mumbai 12.

This page is to inform our website visitors and users regarding our policies with respect to the collection, use and disclosure of Personal Information of our users.

PetMania Pvt Ltd. and its founders, are committed to ensuring that the necessary steps are taken to protect the privacy of its users. By accessing our website, you acknowledge reading and understanding the policies, and agree to be bound by the terms stated below.

The Personal Information that we collect are used for providing and improving our service. We will not sell, use or share your information with anyone except as described in this Privacy Policy.

Personal Information Collection:

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, postal address etc. The information that we collect will largely be used to contact or identify you. We would also use this information to market our products and offers to you from time to time.

Browser and Log Data:

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics to improve our offering and experience for you.

Cookies:

We use cookies and other similar technologies to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your needs and to serve the right content and product suggestions to you. You may choose to decline cookies, but this would disable the scope of experiencing all the features of the website. Hence, we recommend that you leave them turned on.

Payments:

During online transactions we do not collect your credit card or banking details. These details are collected by our secure payment gateway providers and we do not have access to these details. Hence we take no responsibility or liability for an improper use of any information relating to the usage of credit cards/debit cards.

Other Services:

We may employ third-party companies and individuals due to the following reasons:

1. To facilitate our Service
2. To provide the Service on our behalf - such as engaging logistics partners
3. To perform add-on/service-related services or
4. To assist in analysing how our services are used

We want to inform our users that these third parties have access to your Personal Information. However, they are morally obligated not to disclose or use the information for any other purpose other than commissioned by us.

Security:

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However no method of transmission over the internet, or method of electronic storage is 100% secure and reliable. While we will continue to strive to keep your data safe, we cannot guarantee absolute security.

Links to Other Sites:

You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details on these websites.

Children's Privacy:

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Updating our Policy:

We may update our Privacy Policy from time to time due to changes in Information Technology laws and/or cyber security and privacy laws or due to other business parameters. Thus, we advise you to review this page periodically for any changes. The new policy will come into effect immediately after it’s posted on this page.

Consent:

The user visiting our website does so at their own discretion and agrees to give their informed consent prior registering with us. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them.

Contact Us:

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at woof@nuttysden.com